Refund and Cancellation Policy

Refund and Cancellation Policy:

Refund Eligibility:

Refunds are possible under specific circumstances:

a. Booking Refunds:

Refunds are eligible only for bookings made directly through our website or authorized channels. Requests for refunds must be submitted within the specified timeframe outlined in our cancellation policy.

b. Eligibility Criteria:

Refunds are subject to eligibility criteria outlined in our booking and cancellation policies.

Common eligibility factors include cancellation within the allowed time frame and compliance with specific terms associated with the booking.

c. Non-Refundable Services:

Certain services, such as non-refundable bookings, event tickets, and special promotions, may not be eligible for refunds. Please check the terms associated with each service before making a reservation.

d. Processing Time:

Refund processing times may vary depending on the payment method used and third-party processing. We will make reasonable efforts to process refunds promptly.

e. Cancellation Fees:

Some cancellations may be subject to fees as per our cancellation policy mentioned in Cancellation policy below. These fees are designed to cover administrative and processing costs associated with handling cancellations.

f. Method of Refund:

Refunds will typically be issued using the same payment method used for the original transaction. Alternative methods may be used at our discretion.

g. Refund Denial:

Refund requests that do not meet the eligibility criteria will be denied. We reserve the right to refuse refunds for bookings that violate our terms and conditions.

h. Changes to Refund Policy:

We may update or modify our refund policy from time to time. Any changes will be communicated on our website, and the updated policy will apply to new bookings.

Contact Information:

If you have any questions or concerns regarding our refund policy, please contact our customer support at harry@virgin.ind.in or call +91 98454 67923

By using our services, you acknowledge that you have read and agreed to our refund policy. It is your responsibility to review this policy periodically for any updates or changes.

Cancellation Procedures:

Customers can cancel reservations by following specified procedures. Cancellation fees may apply; please refer to our cancellation policy for details.

We understand that plans may change, and we aim to provide a transparent and fair cancellation policy. Please review the following guidelines regarding cancellations:

a. Cancellation Period:

Cancellation requests must be submitted within the specified time frame to be eligible for a refund. The cancellation period is detailed in the terms associated with each service.

b. Eligibility for Refund:

Refunds are subject to eligibility criteria outlined in our refund policy. Common eligibility factors include cancellations made within the allowed time frame and compliance with specific terms associated with the booking.

c. Non-Refundable Bookings:

Some bookings may be non-refundable. Please review the terms associated with each service before making a reservation.

d. Cancellation Fees:

Cancellation fees may apply based on the timing of the cancellation and the type of service booked. These fees are designed to cover administrative and processing costs associated with handling cancellations.

e. Refund Processing Time:

Refund processing times may vary depending on the payment method used and third-party processing. We will make reasonable efforts to process refunds promptly.

f. Partial Refunds:

In some cases, partial refunds may be offered based on the specific terms and conditions associated with the booking.

g. Changes to Cancellation Policy:

We may update or modify our cancellation policy from time to time. Any changes will be communicated on our website, and the updated policy will apply to new bookings.

Contact Information:

If you have any questions or concerns regarding our cancellation policy, please contact our customer support at harry@virgin.ind.in or +91 98454 67923

By using our services, you acknowledge that you have read and agreed to our cancellation policy. It is your responsibility to review this policy periodically for any updates or changes.

Contact Information:

For inquiries or assistance, please contact our customer support at harry@virgin.ind.in or +91 98454 67923

Updates to Policies:

We reserve the right to update our policies. Users will be informed of any changes.

By using our website and services, you agree to abide by the policies outlined above.

Please review these policies regularly for any updates.